PAYMENT AND SENDING INFORMATION

 

You can pay your order by using Paypal or a creditcard.

Delivery time

The delivery time of your order varies from approx. 5 to a maximum of 10 working days. This depends on the chosen product.

Packages with a size above 170 cm can’t be shipped with the standard package service. The shipping contribution in Italy for such a package is variable and will be indicated during the ordering process.

By default, we create a shipping label for IT packages in which we indicate that the package can only be issued to you and provided with a signature.

Warranty of the package

The orders are carefully packed by us. However, it sometimes happens that the shipment is damaged during transport. Then it is important to notify us in writing (immediately after receipt) by e-mail. In order to determine the damage to the package, we would like to receive photos of the package.

After a review you will receive an e-mail from us explaining how and if you can return the product to us.

Questions?

If you have questions about the delivery time, the package or other questions, you can of course contact us. We can be reached by phone during working days or via the online chat.